Terms and Conditions

This Terms and Conditions Statement applies when you access, use, or visit (Website) and any other website owned or operated by New England Facts, Inc. (“New England Facts”, “we”, “us” and “our”).

Please read this entire Statement before using this website. If you disagree with anything in this Statement, you may not use this Website.

By accessing, visiting or using the Website, you expressly consent to all the terms described in this Statement and our Privacy Policy. Our complete Privacy Policy is available at,

1. Affirmative Representations Regarding Your Use of this Website.
When you use this Website, you represent that: (a) the information you submit to us is truthful and accurate; (b) your use of this Website and your use of services available on this Website do not violate any applicable law or regulation; (c) you are 18 years of age or older; and (d) you are of sufficient legal age or otherwise have legal capacity to legally agree to this Statement.

2. Privacy Policy.
In connection with your use of the Website, please review our Privacy Policy, located at, to understand how we use information we collect from you when you use this Website. The Privacy Policy is part of and is governed by this Statement, and by agreeing to this Statement, you agree to be bound by the terms of the Privacy Policy and agree that we may use information collected from you in accordance with its terms.

3. Limitations on Use.
As a user of this Website you are granted a nonexclusive, nontransferable, revocable, limited license to use this Website and the Content in accordance with this Statement. This Website and the Content on this Website is for your personal use only and not for commercial exploitation, enhancement, verification or validation.

4. No Warranties.
I understand the information supplied by the Website is provided "as is" "where is" and makes no warranties, express or implied, as to the merchantability, fitness for a particular use or purpose, title, non-infringement or any other warranty, condition, guaranty, or representation, whether oral, in writing, or in electronic form, including but not limited to the accuracy, completeness, or timeliness of any information contained herein or provided by the Website. I understand that all records contained in and re-sold by the Website are compiled from public records obtained from state, local, and federal government offices and may not be 100% complete or accurate.

5. Payment.
I agree that I have provided you with credit card or billing information, and that by submitting an order online at I am authorizing charges to that credit card or to my account. I understand that charges are non-refundable and that reports may not be made available to me until I have verified my identity. For any ongoing monitoring products I purchase that incur a monthly fee, I understand that I must cancel prior to the next billing cycle, or I will continue to incur the monthly fee. I understand that the fees from previous months are non-refundable, regardless of whether or not I have logged in to view reports. I understand that I can cancel this service at any time by logging into the Website and going to "My Account."

6. Payment is Not Dependent on the Results Returned.
I understand that I am paying to perform a search on an individual, based on information I provide. I agree to pay for reports ordered based on my queries even if no records are found, or if I enter incorrect information.

7. Refund Policy.
I understand that does not refund purchases or membership charges.

8. Indemnification.
I agree to indemnity and hold harmless and its officers, directors and employees for any claim for damages resulting from information derived from searches I performed on the Website. I agree that is not liable for any monetary damages resulting from information derived from searches on its website. I understand that data comes from public records, and that cannot guarantee that all information is completely current or accurate. Each jurisdiction provides updated information at different intervals (monthly, quarterly, etc.) I understand many things affect what shows in a criminal record search. I further understand it is possible to get public record information that does not belong to the person on whom you performed a search.

9. Damages.
I understand and agree that my use of the Website is entirely at my sole risk. will not be responsible to me or any third-parties for any direct or indirect, consequential, special, or punitive damages or losses I may incur in connection with its system, my use thereof, or any of the data or other materials transmitted through or residing on its system, regardless of the type of claim or the nature of the cause of action, even if has advised of the possibility of such damage or loss.

10. Entire Agreement.
This Terms and Conditions Statement constitutes the complete and exclusive understanding and agreement of the parties relating to the subject matter hereof and supersede all prior understandings, proposals, agreements, negotiations, and discussions between the parties, whether written or oral. Notwithstanding anything to the contrary in this Terms and Conditions Statement, if you have a separate signed written agreement with New England Facts that applies to your use of any of the Content, that agreement constitutes the entire agreement between you and New England Facts with respect to the Content subject thereto, and this Statement shall be treated as having no force or effect with respect to your use of the applicable Content.

11. Modifications to this Terms and Conditions Statement.
New England Facts will notify you of changes to this Statement by posting the amended terms to this page. If you do not agree to the changes, you should discontinue your use of this Website immediately. If you continue using this Website after the modified statement takes effect, you will be bound by the modified statement.

12. Contact Us.
If you have any questions about this Terms and Conditions Statement you may contact us at, [email protected].

Last update: September 2017